Get the damage photos, and the yes, in writing.
A collision customer is stressed, sends photos at night, and calls every other day to ask if it is ready. Meanwhile you find more damage at teardown and need a yes before you keep going. MinerOp keeps the photos, the estimate and every approval on the job, so nobody is calling someone at work to describe a bent bracket.
- Can you look at this from a photo?
- How long will it take?
- Is it ready yet?
- Do I have to go through insurance?
- Can you match the paint?
2021 Honda Accord EX
Sent to their phone · 4 items with photos
- Rear bumper cover, replace and refinishApproved
- Bumper reinforcement, bentApproved
- Blend quarter panel for color matchApproved
- Wheel scuff, refinishNot now
3 approved items added to the invoice
Mendez Body Shop in Alpharetta runs on MinerOp.
Working shops doing this exact work every day, not logos we borrowed.
The parts of the week that cost you jobs.
The photo estimate
Damage photos come in by text, email and Facebook. By the time you sit down to write it up, you are scrolling three apps to find them.
Photo Quote collects the photos and what they want in one request, on the customer record. You write the estimate from there.
More damage at teardown
You pull the bumper and find a bent reinforcement. Now you are on the phone trying to describe it to someone at work.
Add photos and the extra work to an inspection. They see it on their phone and approve it. Approved items go onto the invoice.
“Is it ready yet?”
The same customer calls three times a week, and whoever answers has to walk out to the bay to check.
Every car is on the job board with its status and the tech on it. Whoever picks up the phone can answer from the counter.
From the first photo to the paid invoice.
In the order the work actually moves. A plan tag means it needs that plan or above.
- 01Photo Quote
Damage photos, before they come in
They send photos and what they want from your website. It lands in your pipeline with the pictures attached. You price it, nothing is priced for you.
- 02The vehicle
The car on the record, from the VIN
Year, make and model decoded from the VIN, typed or read from a photo of it. Every visit stays with the car.
- 03Estimate options
Real choices on customer-pay work
A new bumper cover or a repaired one, a blend or no blend. Put the choices on one estimate and they approve from their phone.
- 04Digital inspection
Teardown finds, approved from the phone
Photos and the extra work you found. They approve item by item, and approved work goes onto the invoice.
- 05Job board
Answer “is it ready?” from the counter
Every car with its status and the tech assigned, on one board the whole shop can see.
- 06Pay and review
Collect what they owe, then ask for the review
Invoices, pay links and card on file for the deductible or the customer-pay work. Then a review request with one tap.
Read up, do the math, see the price.
Inspections that sell the work
Show them what you see. Photos and a phone approval do the selling for you.
Read the guide →4 min readThe first hour of a lead
The shop that answers first usually gets the job. Here is how to be that shop.
Read the guide →Do the mathWhat does a slow reply cost your shop?
Four numbers you already know. Nothing in it is an industry average.
Open the calculator →PricingYour whole plan, one price. From $49 a month.
Starter $49, Growth $99, Professional $199, Business $349. The business phone is an add-on.
Compare every plan →What body shops ask us first.
- Does MinerOp connect to insurance companies or estimating systems?
- No. There is no connection to insurance carriers, DRP programs or insurance estimating platforms. MinerOp runs your side of the job with the customer: the photos, the approvals, the job board and getting paid for what they owe you.
- Can the customer approve extra work we find at teardown?
- Yes. Add photos and the recommended work to an inspection. The customer sees it on their phone and approves or passes, item by item. Approved items go onto the invoice, so nobody retypes them.
- Can customers send damage photos before they come in?
- Yes. With Photo Quote they send photos and what they want from your website. It lands in your pipeline with the pictures attached, and they get an email confirmation right away. You price it, nothing is priced for you.
- Most of our work is insurance work. Is it still worth it?
- MinerOp sits beside your estimating system, not in place of it. Shops use it for what that software does not touch: answering new inquiries fast, customer-pay jobs, approvals from the phone, the job board and collecting payment. Talk to us and we will tell you straight whether it fits.
Most shops do.
One system covers every trade under your roof.
Fewer phone calls. More approvals in writing.
Tell us how collision inquiries reach you today. We will show you what MinerOp would change, and what it costs.