Privacy Policy

How we collect, use, and protect your information

Last updated: December 20, 2024

Welcome to MinerOp. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.minerop.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Request a consultation or quote
  • Subscribe to our newsletter
  • Engage with us via email, phone, or other communication methods

This information may include:

  • Name: Your full name or business name
  • Email Address: For communication purposes
  • Phone Number: If you choose to provide it
  • Company Name: For business inquiries
  • Project Details: Information about your technology needs

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Device Information: Browser type, operating system, device type
  • Usage Data: Pages visited, time spent on pages, click patterns
  • IP Address: Anonymized for general location data
  • Referral Data: How you found our website

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Understand website usage and improve user experience
  • Analyze website traffic through Google Analytics
  • Remember your preferences

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To respond to your inquiries and provide consulting services
  • Communication: To send you information about our services, updates, and promotional offers (with your consent)
  • Improvement: To analyze and improve our website, services, and user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To protect our website, services, and users from fraud or malicious activity

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and delivering services (e.g., email services, analytics providers)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
  • Right to Delete: You may request that we delete your personal information
  • Right to Opt-Out: You may opt out of the sale of your personal information (we do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To submit a request, please contact us at privacy@minerop.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

MinerOp

Email: privacy@minerop.com

Website: www.minerop.com